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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeisy Garcia

May 15, 2026

5  out of  5
rating by Jeisy Garcia
"Great customer service and super helpful!"
We responded:
"Jeisy, thank you for your wonderful review of State Farm Agent Joshua Baumgartner’s Team!"
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Alexis Genous

May 13, 2026

5  out of  5
rating by Alexis Genous
"Worked with William/Bill. He got me a great rate and great customer service!"
We responded:
"We are grateful for your 5-star review, Alexis! Thanks for taking a moment to share your positive rating of State Farm Agent Joshua Baumgartner’s Team here in Chesterton . "
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Jacob Schaefer

May 1, 2026

5  out of  5
rating by Jacob Schaefer
"I worked with Robert who helped quote me on new Auto & Renter's insurance policies after my rates with a different insurance provider continued to increase year after year. Robert was happy to help as I requested different quotes for different coverages. Once I was ready to commit, Robert got the process started quickly and was willing to work with my previous insurance provider to cancel my policies and get me a refund. Shopping for insurance can be a a pain but Robert made the process very easy and was incredibly kind and polite the entire time."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesterton to know that you had such a wonderful experience with us here on State Farm Agent Joshua Baumgartner’s Team."
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Avmily DIYS

May 1, 2026

5  out of  5
rating by Avmily DIYS
"Was super helpful and made sure everything went smoothly!"
We responded:
"Avmily, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Joshua Baumgartner’s Team!"
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Livia Jahn

April 30, 2026

5  out of  5
rating by Livia Jahn
"Logan has been super helpful and easy to work with throughout this process!"
We responded:
"Livia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Joshua Baumgartner’s Team here in our Chesterton office. "
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bianey

April 30, 2026

5  out of  5
rating by bianey
"Was very patient and helpful"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Joshua Baumgartner’s Team! We deeply appreciate your kind words here in Chesterton . "
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Emily Yoder

April 27, 2026

5  out of  5
rating by Emily Yoder
"Wonderful people to work with very helpful very understanding"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Joshua Baumgartner’s Team. "
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J F

April 25, 2026

5  out of  5
rating by J F
"Excellent agent - responsive and helpful."
We responded:
"Thank you for your kind review of State Farm Agent Joshua Baumgartner’s Team. We appreciate it!"
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Stephanie Lane

April 2, 2026

5  out of  5
rating by Stephanie Lane
"Wonderful and so easy"
We responded:
"Thanks so much for the amazing review, Stephanie! We really appreciate your support here in Chesterton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lorelei Weimer

April 1, 2026

5  out of  5
rating by Lorelei Weimer
"I’ve had a great experience working with Robert Pruzin as my State Farm agent. He has been extremely attentive and reliable in helping me with both my homeowners and auto insurance. What I appreciate most is his follow-through—if I have a question that requires additional research, he takes the time to look into it and always gets back to me with clear, thorough answers. Robert is knowledgeable, responsive, and genuinely committed to making sure I understand my coverage and feel confident in my decisions. It’s reassuring to work with someone who is both professional and dependable. I highly recommend him to anyone looking for an insurance agent they can trust."
We responded:
"Thank you for your kind review of State Farm Agent Joshua Baumgartner’s Team. We appreciate it!"
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Casey Singleton

January 30, 2026

5  out of  5
rating by Casey Singleton
"Excellent customer service, and a great overall experience. His staff is friendly, knowledgeable and responsive. Recommended."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Joshua Baumgartner’s Team. "
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Susanne Pruzin

December 22, 2025

5  out of  5
rating by Susanne Pruzin
"My husband spoke with Robert about our car, home and life insurance. Robert was very knowledgeable and thorough. I appreciate that he has a local office in Chesterton where we can stop in and talk to him in person when needed. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rob Pruzin

December 22, 2025

5  out of  5
rating by Rob Pruzin
"I was looking for new insurance to bring my price lower. I was contacted by Robert from Josh Baumgartner’s office. Robert was very professional and led me through the whole process seamlessly. Robert knew exactly the type of coverage I needed and how to get me better coverage for a lower price. Would highly recommend this State Farm office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julie Sadus

December 3, 2025

5  out of  5
rating by Julie Sadus
"I was with the same State Farm agent since I was 16, so making a switch was a bit intimidating. I couldn't be happier that I did! I made the move to Josh Baumgartner and so glad I did! He has been so attentive and patient walking me through all of my options! He explains things thoroughly and is always there to answer any of my questions! Very grateful for him and his team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kacey Smith

November 19, 2025

5  out of  5
rating by Kacey Smith
"Josh’s office and staff are wonderful!! They are very attentive and make’s your experience so easy! Highly recommended! ☺️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janette Gem and Painted Nails

October 28, 2025

5  out of  5
rating by Janette Gem and Painted Nails
"Fluent in Spanish: You might not expect a small mom and pop insurance office in a small town like this to have THREE employees that speak Spanish fluently. If your preferred langue is Spanish this office has you covered for all your car insurance, home insurance, life insurance, business insurance, and financial service needs. Such professionalism, intelligence, and integrity from an insurance company is so rare, thank goodness I found this office❤️ PS ask for Ana"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Nick

October 25, 2025

5  out of  5
rating by Michael Nick
"Anthony Paganelli at Josh Baumgartners office is the guy you have to talk to! If you reach out to him he will get you the lowest prices out of any other company. This guys gives they good old fashion customer service, the type of customer service that makes you never ever want to change companies again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Benjamin Stonewall

October 14, 2025

5  out of  5
rating by Benjamin Stonewall
"Always available and has a great crew! Great family man! Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heidi Pena

October 13, 2025

5  out of  5
rating by Heidi Pena
"My whole perspective on life insurance has changed. I am sure you have heard of Dave Ramsey and Susie Orman but have you heard of Logan Ryan? This guy knows life insurance better than anyone I have ever met. I talked to 5 different life insurance agents. ALL of them tried to hard sell me on the first call. NOT Logan. Logan taught me for many people term life insurance is the right fit. Term coverage is just like my work coverage, I will have it for a while and then eventually it goes away which is why it’s so inexpensive. I decided I wanted whole life insurance because I want coverage that builds cash value and last forever. Logan was great in letting me make the choice and not pushing one product over another."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Soluthon A

October 13, 2025

5  out of  5
rating by Soluthon A
"Josh’s whole office is amazing. BUT Anthony at State Farm is a rare find: energetic, professional, and genuinely invested in his clients’ needs. He listened carefully to my concerns, explained coverage options in plain language, and followed up to make sure everything was set. His personal touch and attention to detail made me feel confident I’m in good hands. I highly recommend Anthony to anyone looking for an agent who truly cares."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elizabeth Kole

October 10, 2025

5  out of  5
rating by Elizabeth Kole
"Have you met Robert? This young man graduated college in 2025 but his wisdom and knowledge about insurance makes you feel as if you are talking to a professional with 30 years experience. Robert explained to me how Geico and Progressive have very similar business models in that their sales pitch is that they remove the personal representative from the equation and they claim to then pass those savings on to their customers...well State Farm was much cheaper than both Geico and Progressive so that means Geico and Progressive are removing the personalized service and putting the profits in their own pocket. They are not even passing the savings on to their customers like they promise. My advice is keep your money in small businesses like this State Farm office, not big corporate call centers like Geico and Progressive. Call and ask for Robert - he will give you amazing prices!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Evelia Munoz

October 9, 2025

5  out of  5
rating by Evelia Munoz
"So I have a story to tell. Obviously any company the size of State Farm is going to have some bad apples. Well, I filed a claim. I didn’t feel like I was getting treated fairly so I let Josh‘s office know. Karla the office claim rep who has worked for Josh for 15 years was furious. She jumped in, ruffled some feathers in the claims department, and lo and behold I was paid out way more money than I was even anticipating. Working with Josh‘s office feels like you have your own personal advocate in your corner. I will stay with them forever, thank you Karla the claim rep!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tami Roberts

July 9, 2025

5  out of  5
rating by Tami Roberts
"Polite and professional got my quote in a timely manner"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sherry sawka

April 14, 2025

5  out of  5
rating by sherry sawka
"Josh exhibited professionalism and courtesy, facilitating a smooth and efficient transition to my new auto policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Jeffery

April 9, 2025

5  out of  5
rating by Ryan Jeffery
"Great service, friendly and easy to work with. highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"